Privacy Policy

Last Updated: August 15, 2024

InnoNest Labs, LLC ("InnoNest Labs," "we," "us," or "our") respects your concerns about privacy. This Privacy Policy describes the types of information we collect about individuals in connection with our client services and interactions through our website (the "Site"), how we use the information, with whom we may share it (in limited circumstances), and the choices available regarding our use of the information. This Policy also describes the measures we take to safeguard personal information, how long we retain it, and how individuals can contact us about our privacy practices and exercise their rights.

Information We Obtain

Information You Provide

We may collect and store personal information (such as name and contact details) that you choose to provide to us through the Site, during client engagements, or when you contact us. "Personal Information" is information that identifies you as an individual or relates to an identifiable individual. The types of personal information we collect may include:

• Contact information, such as your name, email address, and telephone number;
• When you apply for a job, your name, email address, phone number, and any other information you may provide in your cover letter or resume;
• Username and password, if you create an account with us; and
• Other personal information you may voluntarily submit to us, such as when you contact us or during the course of receiving our services.

Automated Collection of Information

When you use the Site, we may obtain certain information by automated means, such as browser cookies, beacons, device identifiers, server logs, and other similar technologies.

The information we obtain in this manner may include your device IP address, domain name, identifiers associated with your devices, device and operating system type and characteristics, web browser characteristics, language preferences, clickstream data, your interactions with the Site (such as the web pages you visit, links you click, and features you use), the pages that led or referred you to the Site, dates and times of access to the Site, and other information about your use of the Site.

Information Related to Client Services

In the course of providing services to our clients, we may process information provided by the client or generated specifically for the client engagement ("Client Information"). This may include project details, business information, or data necessary to fulfill our contractual obligations.

• Client Information is used solely for the purpose of providing the agreed-upon services to that client.
• We maintain strict confidentiality regarding Client Information as outlined in our client agreements.
• Access to Client Information is restricted to personnel who require it to perform the services.
• Specific data handling, retention, and security measures related to Client Information may be further detailed in individual client agreements or Statements of Work (SOWs).

Third-Party Web Analytics Services

We use third-party online analytics services, such as Google Analytics and Amplitude. The service providers that administer these analytics services use cookies and similar technologies to collect and analyze information about use of the Site and report on activities and trends and diagnose technical issues.

To learn more about Google's practices, please visit https://policies.google.com/technologies/partner-sites, and opt out of them by downloading the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

To learn more about Amplitude's practices, please visit their privacy notice at https://amplitude.com/privacy. Options for managing Amplitude's tracking may depend on how we have implemented their SDK; please refer to their documentation or contact us for more details on consent and opt-out mechanisms if applicable.

Disclosure of Personal Information

We do not sell your Personal Information or share it with third parties for their own marketing purposes. We may disclose information about you only in the following limited circumstances: (1) if we are required to do so by law or legal process (such as a court order or subpoena), including laws outside your country of residence; (2) in response to requests by, or cooperation with, government agencies, such as law enforcement authorities, including outside of your country of residence; (3) to establish, exercise, or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; (5) in connection with an investigation of suspected or actual illegal activity; (6) in connection with the sale or transfer of all or a portion of our business, assets, or stock (including in the event of a reorganization, dissolution, or liquidation); (7) as necessary to provide services you or our client have requested, which may involve sharing information with trusted third-party service providers or subcontractors engaged specifically for that purpose under strict confidentiality obligations; or (8) otherwise with your explicit consent. Disclosure related to Client Information is governed by our client agreements.

Cross-Border Transfer

Your personal information may be processed and stored in any country where we have facilities or in which we engage service providers. By using our Site or services, you understand that your information may be transferred to countries outside of your country of residence, specifically including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in those other countries may be entitled to access your personal information.

Your Rights and Choices

We offer you certain choices in connection with the personal information we obtain about you. If you would like to request to review, correct, update, suppress, restrict, or delete personal information, to object to the processing of personal information, or to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), please contact us via email at contact@innonest.ai. We will respond to your request consistent with applicable law.

You can unsubscribe from any marketing mailing lists we may maintain by following the "Unsubscribe" link in our marketing emails. If you would like to unsubscribe from any other type of marketing you receive from us, or if the link does not work, please contact us at contact@innonest.ai.

Other Online Services and Third-Party Features

The Site may provide links to other online services and websites for your convenience and information, and may include third-party features such as apps, tools, widgets, and plug-ins (e.g., social media buttons like LinkedIn, Instagram, Facebook, and Twitter). These services and websites may operate independently from us. The privacy practices of these third parties, including details on the information they may collect about you, are subject to their own privacy statements. To the extent any linked online services or third-party features are not owned or controlled by us, InnoNest Labs is not responsible for these third parties' information or other practices.

Retention of Personal Information

We retain personal information for as long as needed or permitted in light of the purposes for which we obtained it and consistent with applicable law. The criteria used to determine our retention periods include: (1) The length of time we have an ongoing relationship with you and provide the Site or our services to you; (2) Whether there is a legal obligation to which we are subject; and (3) Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitation, litigation, or regulatory investigations).

How We Protect Personal Information

We seek to use reasonable administrative, technical, and physical safeguards designed to protect personal information within our organization. We hold our employees accountable for complying with policies, procedures, and regulations regarding the protection and confidentiality of personal information. Specific security measures applicable to client engagements may be detailed in individual client agreements. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the "How to Contact Us" section below.

Children's Personal Information

The Site and our services are designed for a general audience and are not directed to children under the age of 16. InnoNest Labs does not knowingly collect or solicit personal information from children under the age of 16 through the Site or our services. If you believe that a child under the age of 16 may have provided us with personal information, please contact us as specified in the "How to Contact Us" section below. We will take steps to delete the information as soon as possible.

Updates to Our Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will indicate at the top of the notice when it was most recently updated. Any changes will become effective when we post the revised Privacy Policy on the Site. We encourage you to review this page periodically for the latest information on our privacy practices.

How to Contact Us

InnoNest Labs, LLC, located at 318 Arguello Blvd unit #3, San Francisco, California, USA, 94118, is the company responsible for collection, use, and disclosure of your personal information under this Privacy Policy.

To contact us in relation to this Privacy Policy or any privacy matter, including our use of your personal information or to exercise other applicable privacy rights, please use the following contact details: